Contact Westbids — UK Wholesale Packaging Support & Newcastle Locations

We're a UK-based wholesale distributor of food packaging and soft drinks, headquartered in Newcastle upon Tyne. Whether you need a quote for a trade order, help opening a wholesale account, advice on the right product for your business, or directions to our retail store — we're here to help. Most enquiries are answered within a few hours during opening hours, and our WhatsApp support runs 24/7 for urgent order-related questions.

Get in touch

• Phone: 01913232325
• Email: info@westbids.co.uk
• WhatsApp (24/7): 01913232325
• Trade account enquiries: see Open a Wholesale Trade Account
• Free samples: request via the Free Sample Pack page

Visit our Newcastle retail store

Our retail location is open to walk-in customers. You'll find our fastest-selling SKUs in stock — bagasse takeaway containers, foil rolls, coffee cups, paper bags, and a selection of the most-popular soft drinks and energy drinks. Ideal if you need stock quickly, want to inspect product quality before placing a wholesale order, or prefer to collect rather than wait for delivery.

Westbids Retail 6 Bentinck Crescent Newcastle NE4 6TH

Opening hours

• Monday to Saturday: 09:00 – 20:00
• Sunday: 09:00 – 18:00

No appointment needed — just walk in. Trade account holders get the same wholesale pricing in-store as online; pay at the counter or have it added to your account.

Distribution base (by appointment)

Our main fulfilment site is where we hold full stock, prepare wholesale orders, and dispatch next-day deliveries to trade customers across the UK. Visits to this location are by appointment only — contact us in advance to arrange a tour, a bulk-collection pickup, or to discuss a larger-volume supply requirement.

Westbids Distribution West Fifteen, Whickham View Newcastle upon Tyne NE15 6UN

Opening: by appointment only. Call or email to book a visit.

What customers reach out about

The most common reasons trade buyers contact us:

• Trade account setup and pricing questions
• Quotes for bulk or pallet-volume orders
• Custom-branded packaging enquiries — see Custom Branded Packaging
• Delivery scheduling and dispatch cutoffs (we ship next-day UK on weekday orders placed before 1pm)
• Product specification and material questions — compostable certifications, food-safety standards, sizing guidance
• Free samples for spec testing before a trade order — see Request a Free Sample

Frequently asked questions

For answers to delivery, pricing, returns and ordering questions, see our Packaging FAQs page. For quality and certification information, see Quality Guarantee and Accreditations.